Cloud Phone is a proud initiative of the Nautilus Group, a cloud telecommunications provider. They offer a broad range of IP PBX Appliances that support VoIP as well as legacy telephony including analogue and digital telephony in hybrid phone systems, virtual PBX machines that allow running the organisational phone system as a virtual machine whether on premise or in the cloud.
As their target market for the past 12 years has always been Enterprises. They are looking to tap into the SME market by launching a simple plug and play SaaS telephony product where customers can be signed up easily online via a 3 step process without any face to face meeting.
Impetus Group developed a e-Commerce onboarding customer portal where customers can sign up for their services online. The portal also comes with support ticketing system and live-chat features where customers are able to engage them via the online platform.